Grocery stores, known locally as baqalas, are a cornerstone of Middle Eastern communities. With the UAE and Saudi Arabia’s food and grocery retail sector generating over $100 billion annually—representing up to 58% of total retail spending—the need for modernized retail solutions is clear. Yet, the focus of technology has predominantly been on large-scale supermarkets, overlooking the unique needs of smaller, community-centric shops.
A Market Overshadowed: Despite the vast network of over 5,000 small grocery stores in the UAE, our findings reveal that 70% lack integrated point-of-sale (POS) systems. This digital disconnect not only hampers efficient operation but also misses critical opportunities for growth and efficiency in an increasingly digital economy.
Modern vs. Traditional: In the UAE, grocery retail splits into two: modern trade (including hypermarkets and large supermarkets like Carrefour and Lulu, which capture over half of the market) and traditional trade (comprising smaller grocery stores and corner shops that account for 44% of sales). These smaller stores, typically less than 50sqm and numbering over 6,000, face significant barriers in adopting digital technologies due to the cost and complexity of traditional enterprise solutions.
Bridging the Gap with 24SEVEN Optima: At 24SEVEN, we believe in leveling the playing field. Our cloud-based 24SEVEN Optima platform is designed to cater specifically to the needs of small to medium-sized enterprises (SMEs). Offering features like real-time data processing, inventory management, and sales analytics, Optima transforms cumbersome legacy systems into streamlined, efficient operations. Powered by Artificial Intelligence and Machine Learning, 24SEVEN Optima offers unparalleled insights led optimization to boost profitability and reduce operational inefficiencies.
Why Cloud-Based Solutions Matter: Our innovative approach not only equips small retailers with advanced tools previously reserved for larger corporations but also integrates them into a broader digital ecosystem. This transition not only boosts operational efficiency but also opens up new data-driven opportunities for growth.
Embrace the Digital Future: As the UAE moves towards a paperless, digitally-empowered society, it’s crucial for traditional retailers to transition to modern, accessible technology solutions. 24SEVEN Optima is your gateway to this future, ensuring your business is not only surviving but thriving in the digital age.
Connect with Us: Ready to transform your grocery store with the latest in POS technology? Contact our team at 24SEVEN and discover how easy and affordable it is to integrate Optima into your operations.